Delivery & Shipping Time

We are committed to provide you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.

Verification 

We will send you an confirmation email once your order is verified. After verification, in principle,the orders will not be cancelled during this period, considering handling process already start, but we will try our best to communicate with you via email or phone to find an good solution.

Processing

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If you have more than 1 product in your order, they may be shipped in multiple packages. Even with 1 bundle, the products in the bundle may be shipped in two packages.

Delivery & Shipping Time

Delivery Time= Order Processing Time + Shipping Time
Once your order is shipped, you will receive a shipping notification to your email address to notify you of your tracking details and projected delivery date.

Shipping Methods & Shipping Time

Standard Shipping: Orders are shipped via Amazon/DHL/GLS/DPD logistics, which will take about 3-7 working days to delivery if we ship the order to Germany, Belgium, Netherlands, Finland, Sweden, Ireland, Denmark.


We cannot deliver to P.O. Boxes or military addresses. 

  • Mostly the package will be delivered within the estimated delivery time. However, the actual delivery time may be affected by flights, weather and other external factors. Please check the tracking information for the actual delivery time.
  • If you find that: 1) your package has not been delivered within the specified time period; 2) the tracking information shows the package was delivered but you didn't receive it; or 3) your package contains incorrect items or items are missing, please contact customer service within 45 days from the payment date so that the above issues can be resolved. For other orders, products and logistics issues, please contact customer service within 45 days of the order date.
  •  Due to inventory issues, packages may be shipped from different warehouses. Packages shipped from different warehouses may also have different shipping times.

If you have any questions, please mail to support@blazevideo.net or fill in the form to contact us. We will get back to you soon.

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